How do I check my Axomo order?

How to check your Axomo order and get tracking information.

Written by Marissa Tingey
June 25, 2025

Where can I view my Axomo order history?

To find your Axomo order and tracking information:

1. In Nectar, click Rewards from the left-hand navigation.
2. Select the Axomo Store (name may vary).
3. Click Go to Axomo to go to the Axomo store page.

How do I find tracking info for my Axomo order?

Once on the Axomo store page:

1. Click your profile image in the top-right corner.
2. Select Item Order History from the dropdown.
3. Copy the order number for the item you want to track.
4. Click your profile image again and choose Track Orders.
5. Paste your order number to view the tracking status.

Note: If the order hasn’t shipped yet, you’ll see an error message when tracking.

What if I need more help with my order?

If you’re experiencing issues or have questions about your Axomo order, contact Axomo’s Support Team at support@axomo.com.

Tip: Have your order number ready when you reach out to speed up the process.